BigBasket Seller Onboarding Services: Requirements, Process, and More

BigBasket is one of the leading quick commerce companies, well known for providing groceries and other home essentials in under 10–20 minutes.

The platform runs on a B2C e-commerce business model. If you are looking for BigBasket seller onboarding services, an expert agency like Ecomarray can help you with that; you only need to contact us.

If you are thinking of onboarding and expanding your store on BigBasket, then you have clicked on the right article.

In this BigBasket seller guide, you’ll learn about:

• The required documents for onboarding BigBasket seller account

• BigBasket seller onboarding process 2025

• The products you CAN sell on BigBasket

• The products you CANNOT sell on BigBasket

• Who is eligible to sell on BigBasket?

• Commission and other charges on BigBasket

• Conclusion

• FAQs

The Documents Required for BigBasket Seller Onboarding 

You will require some necessary documents to register as a seller and start the onboarding process on BigBasket. These documents are:

• GST certificate

• PAN card

• Active Email ID

• Active Phone number

• Aadhaar card

• FSSAI licence

• Bank account details

• Business address proof

• Trademark certificate or Brand authorisation letter (if required)

If you face any issue regarding the documentation process. You can contact Ecomarray and get peace of mind by getting that issue fixed. You can always rely on our experts for the BigBasket registration process.

The Process for BigBasket Seller Onboarding

A seller needs to follow these simple steps to onboard and become a seller on BigBasket.

Step 1: Visit the BigBasket Seller Portal

• Go to the “BigBasket Vendor Portal” or “BB Sambandh” portal.  

• Select whether you’re a manufacturer, distributor, farmer, or importer.

• Click on the “Continue” option.

Step 2: Fill in Business and Product Details

• Enter the required business details, including business name, structure, address, and contact information.

• Choose the product category you want to deal in and enter your GSTIN and PAN card number.

• Enter your bank account details to receive payments and also select the cities or state you want to sell your products in.

Note: Enter these details carefully to avoid errors and delays during the onboarding step.

Step 3: Submit the Required Documents

• To move further in this process, provide a scanned copy of the documents as mentioned in this article, i.e., GST certificate, PAN card, email ID, Phone number, FSSAI licence, etc.

• This is a very crucial part in the verification process, so make sure that the scans are clear.

Step 4: BigBasket Product Listing and Catalogue

• After submitting the documents, when your brand is approved, you can create a product catalogue.

• List your products with clear images, SEO-optimised titles and descriptions, accurate measurements, and more.

Step 5: Approval and Start Selling

• After following all the steps, BigBasket will conduct a final verification where an agent will visit your business location.

• Now, your brand is ready to launch, and you can start selling your goods on BigBasket.

The seller onboarding process can be confusing, so it is better to consult a professional BigBasket account management company like Ecomarray to provide a smooth BigBasket seller onboarding services.

What Products CAN You Sell on BigBasket?

The following are the product categories that a seller can sell on BigBasket and generate revenue from.

• Fresh fruits and Vegetables

• Flowers and Bouquets 

• Dried fruits, spices, salts, sugar, and other dry staples.

• Snacks: chips, chocolates, biscuits, cereals, and other packed items

• Dairy and Bakery: milk, cheese, breads, curd, ice cream, etc.

• Beverages: juices, healthy drinks, tea, coffee, and others.

• Pantry items: cooking oil, flour, lentils, ghee, rice, and others.

• Hygiene products: handwash, soaps, sanitisers, napkins, and more.

• Cosmetics: Skincare, makeup, lotions, haircare, and other essentials.

• Babycare: baby food, maternity supplements & personal care, etc.

• Household essentials: detergents, floor & toilet cleaners, and more.

What Are The Products You CANNOT Sell on BigBasket?

The following are the products that are restricted from being sold on BigBasket. Avoid selling them to prevent account suspension and penalties.

• Other product categories like electronics, clothing, etc.

• Illegal items: weapons and other harmful materials

• Expired goods: products past the usage date

• Banned animal traps like glue traps, etc.

• Products prohibited for the sale to minors

Who Can Sell on BigBasket?

The following are eligible to sell their goods on BigBasket. If you are one of them, then you can sell your products:

• Farmers and organic producers

• Retailers 

• Wholesalers supplying fresh products

• Manufacturers dealing in grocery items

• Individual Entrepreneurs

• Startups and Small businesses

Related: Importance of Performance Metrics in E-commerce Account Management

What Are The Commission Charges on BigBasket

The commission charges on Bigbasket range from 3% to 30%, simply depending on the product categories. The platform also applies Direct Supply Margin (DSM) on every manufacturer who directly supplies their goods to BigBasket. However, this margin is also not fixed and varies from category to category.

BigBasket may charge some extra amount for providing some additional services, including logistics, promotions, and product handling. These fees are discussed during the BigBasket onboarding process.

Conclusion

The BigBasket onboarding process can feel overwhelming and tiring, but when you have the support of the right agency, they will guide you at every step of your e-commerce journey.

At Ecomarray, we are one such reliable company, and partnering with us will provide you with unlimited benefits. You are just a call away; visit our website at www.ecomarray.com or contact us at +91-9599668577.